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Recently I was presented with an ROI for some project. It included some costs, which weren’t that interesting and it included one hard benefit which was a time savings. And then it included a series of soft benefits including improved quality, improved customer satisfaction, etc. Now, as far as I understand it, a hard benefit […]
September 23, 2009
I’m sure there are a fair number of places which cover what exactly a return on investment is, so I’m going to keep that part of my post brief. In short, a return on investment (ROI, hereafter) is a calculation of how long it will take you to make your money back. For example, let’s […]
November 25, 2009
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