A new home for ProcessRants

June 2, 2010


I’ve been writing now for about 2 years on the topic of process design, and I’ve enjoyed every minute of it.  So much so, in fact, that I’ve decided to move this blog to a full-time venture.  Future posts (and some re-posts of material on this site) can be found at TrueLeanDevelopment.com, a business dedicated […]

Posted in: Process

Beyond reproach

May 24, 2010


I’ve often told teams of folks working within the boundaries of some larger process that if they want to see another team improve, they are first going to have to be beyond reproach within the confines of what they can control. For example, one development team that worked for me was convinced that the problem […]

Posted in: Process

When are percents useful?

May 16, 2010


There’s sort of this ongoing battle at work about percents. Should you use them or not? For example, is it better to say we had 50 requirements defects this month or that 10% of all our defects this month were requirements? I’m not sure it’s the absolute right answer, but I now have a philosophy. […]

Posted in: Measurement

Demand shaping

May 10, 2010


Here’s an interesting example of potential demand shaping I ran into at a pizza joint near work. Now, I’ll admit that Bill’s Pizza (note the sad missing apostrophe) was probably not attempting to demand shape with this promotion, but in effect they have. By offering a lower price earlier, they are essentially encouraging early orders, […]

Posted in: Process

Leadership is special because…

April 21, 2010


Not that long ago I was attending a meeting with a large number of people. It was one of those motivational type meetings – no real goals, just trying to get people to think differently. I’m never really a fan of these things anyway. I don’t believe that people are introspective enough to take much […]

What does “not serious” look like?

April 18, 2010


Have you ever had that moment of excitement when someone approaches you with a process problem and asks for your help? (Am I that much of a nerd to get excited by that?) You say to them “do you have data?” and to your surprise they “yes, I do.” By itself, that answer can send […]

Posted in: Change Management

Learn to communicate

April 5, 2010


In standard teenage fashion, the child of a friend of mine posted this to Facebook “science seems way better its awesome what we r learning do not thing of me as a dork i just like learining about interseting stuff” (all errors were kept in deliberately). I read it once or twice and could basically […]

Posted in: Presentations